A social media-based phishing attack where criminals create fake customer support accounts to intercept complaints or inquiries. They lure victims to malicious sites or trick them into revealing account credentials.
Related Terms
Impersonation
social-engineeringThe act of pretending to be another person to deceive victims into trusting the attacker. In cybersecurity, impersonatio...
Phishing
phishingA cyberattack that uses fraudulent emails, text messages, or websites to trick people into revealing sensitive informati...
Social Engineering
social-engineeringThe psychological manipulation of people into performing actions or divulging confidential information. Social engineeri...